Welcome to Modus' Provider Support Center

In order to streamline ride requests and better serve you, we utilize a ticketing system. Every service and/or support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

MODUS UPDATES

11.17.2025

THANKSGIVING HOLIDAY

Modus will be closed for the Thanksgiving holiday on Thursday, November 27th and Friday, November 28th. The Modus office will be closed, and we will not be providing rides during this time. All requests needed for Monday, December 1st will need to be submitted by 12:00pm on Wednesday, November 26th. 

Thank you

Modus